What's it like working with Defama?

The course was a very enjoyable, educational and positive experience. It has highlighted numerous areas of the business where we can develop and improve, provided bench marks for us within the industry and I have returned to work wanting to develop and implement ideas generated by the course.

I would strongly recommend this course to others. It covered the basic key elements of team management.
Sales Manager

An excellent course which reinforces the basics for every salesman and yes, I would recommend it to others.
Sales Person

Clear and consistent information and I would recommend this course to others.
Customer Supervisor

The two day course an eye opener, delivered extremely well! Henry kept us interested and make a case in point of involvement whenever possible with the whole group. Very enjoyable and can’t wait for the next round.

This was a very informative course with the knowledge of the instructor a big strong point and I would recommend it to others.
Assistant Manager

This was a very interesting course with a dynamic trainer who had the ability to create a lot of reflection and interest.
Area Manager

Strong points of this course was the Instructor and the training material. I found the course informative in how small changes can make a big difference.
Aftersales Manager