Privacy Statement

The Privacy Statement sets out how Defama Associates uses and protects information that you provide when you do business with Defama Associates and/or use this website

Our Privacy Statement explains:

  • What information/data we collect and why we collect it;
  • How we use that information/data; and
  • The choices we offer, including how to access and update information/data

For the purposes of the General Data Protection Regulation (GDPR) 2018, the data controller is Louise Dennett, Company Secretary, C/O Defama Associates Ltd, Unit D, Hill Farm, Castle Acre Road, Gt. Dunham, King’s Lynn, PE32 2LP.   The data is for the sole use of the Company (Defama Associates Ltd), and this includes allowing the company administrator, company accountant and company directors, together with associates, access to data for their company duties, and who in that capacity, are also subject to the principles of the Data Protection Act.

Defama Associates Ltd is committed to ensuring that your privacy is protected.   Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

If you have any questions regarding our privacy Policy, would like a copy of the information held on you, or would like us to update any details please contact the Company Secretary, Louise Dennett, Defama Associates Ltd, Unit D, Hill Farm, Castle Acre Road, Gt. Dunham, King’s Lynn, PE32 2LP

Information we collect

We collect information in three ways:

  1. Information we ask you for when conducting business

We will only ask you to voluntarily provide information so that we can conduct business transactions with you and for the purpose of our core business activities of training, consultancy and people development.

  1. Information that you give us

We will only gather this information where it is voluntarily provided by the website user through an online contact form.   For example, we may collect and process the following information about you including

  • Name
  • Company name
  • Email address
  • Telephone number
  1. Information that we get from your use of our website
  • Cookies

Our website uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.   However, this may prevent you from taking full advantage of the website


We are committed to ensuring that your information is secure.   In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect on line.

Controlling your personal Information

We will not sell or lease your personal information to third parties.   We may pass on your personal information to third parties if we have your permission or are required by law to do so.   You may request details of personal information which we hold about you under the General Data Protection Regulation 2018.   If you believe that any information we are holding on you is incorrect or incomplete, please contact us on the above address and we will correct or remove any information as requested.


Defama Associates Ltd may change this policy from time to time by updating this page.   You should check this page from time to time to ensure that you are happy with any changes