In person and online learning
Training and Consultancy to elevate your business
Knowledge and expertise across a wide range of capital equipment areas
Bespoke capital equipment training
Online and in person learning available to support:
Sales
Customer Service
Aftersales training and business development
Business strategy, operation and management development
Colleague Leadership & Management
Bespoke packages to suit the needs of the individual, rather than ‘off the shelf’ solutions.
Over 25 years of experience in sales, aftersales and management training
Defama Associates was formed in 1993, by Henry Dennett. The vision was to provide a training and consultancy service to Capital Equipment Industries; specialising in sales, aftersales (parts & service) and customer care for manufacturers and dealers, with an ambition to improve their business performance.
Today the consultancy business specialises in providing assistance to agricultural machinery, construction equipment and professional turf care equipment businesses. More recently it has grown to work with other B2B organisations.
Available online
Online Learning
Zoom Workshops
1 on 1 Online Consultancy
Available in person
In person workshops
Group seminars
1 on 1 Consultancy
Why choose Defama?
The credibility of our trainers is imperative. All of our training consultants are experienced industry professionals who can speak about the business with integrity and credibility.
Our passion is to deliver enjoyable, memorable, training and development courses using imaginative processes and high interactivity. The high quality of our material and trainers is essential for the ongoing success of the business.
Invest in your business's future today
Training and consultancy
to elevate your business
